Shipping policy

We ship all domestic (Canada) orders in double layer corrugated mailers. This allows us to maximize how much we can ship for the lowest possible rates. All US and international orders are shipped in whiplash mailers if the total number of items does not exceed 3. 

Our shipping rates are automatically calculated through Shopify depending on your location and the weight of your package. All items are shipped via Canada Post Expedited Parcel (which includes $100 of insurance). We aim to ship on Tuesdays (for orders received by 12:00 PM PST on the preceding Monday) and Fridays (for orders received by 12:00 PM PST on the preceding Thursday).

We are happy to work with you to combine shipping on orders, as long as the weight does not exceed certain restrictions.  

We do not offer local pickup. 

Buyer is solely responsible for any import taxation imposed by customs.

US shoppers who use USPS Media Mail option through our third party partner, Stallion Express: we are only able to drop off these orders once every two or three weeks. We will inform you of the date the package will be shipped out following the purchase of your order. The next date for Stallion Express is scheduled for January 8, 2023. 

If you believe there may be an error with the shipping rate for your purchase, please contact us as soon as possible at info@northernscene.net.