We ship all domestic (Canada) orders in double layer corrugated mailers. This allows us to maximize how much we can ship for the lowest possible rates. Shipping rates are automatically calculated through Shopify depending on your location and the weight of your package. All items are shipped via Canada Post Expedited Parcel (which includes $100 of insurance). We aim to ship on Tuesdays (for orders received by 12:00 PM PST on the preceding Monday) and Fridays (for orders received by 12:00 PM PST on the preceding Thursday).
We are happy to work with you to combine shipping on orders, as long as the weight does not exceed certain restrictions.
We do not offer local pickup.
Buyer is solely responsible for any import taxation imposed by customs.
US, UK, EU and all other international orders are fulfilled by our shipping partner. Once the label is created, it may take up t two weeks before it starts to move through the shipping system (usually USPS or APC). Please only contact us if it has been over two weeks since you received a shipping notification. We use this service to keep our international rates the lowest they can be and provide quality records globally.
If you believe there may be an error with the shipping rate for your purchase, please contact us as soon as possible at firstname.lastname@example.org.